Zoom’s mobile and desktop apps now support two-factor authentication

Do you know that Zoom’s mobile and desktop apps now support two-factor authentication, The company made this notification to us(onlinetorch.com). So the adding of 2FA security is a measure to give its users maximum

Do you know that Zoom’s mobile and desktop apps now support two-factor authentication, The company made this notification to us(onlinetorch.com). So the adding of 2FA security is a measure to give its users maximum protection against hackers. If you want to access this 2FA feature you can see it on your Zoom Dashboard, please note that two-factor authentication is above the normal standard password you choose while creating account.

Although, Zoom had previously introduced Two-Factor Authentication support system in the past, but the previously introduced was only for the web users which means that the mobile and desktop does not have 2FA support. So currently on the new feature, both the web users, mobile and desktop can access Two-Factor Authentication support fully.

Just as the introduced the 2FA features, they also came up with with more platforms which is a one-time-codes. Although, Zoom uses Google authenticator to generate your login codes, Now Zoom introduced the use of SMS to receive your login codes, you can use the both ways which includes Google Authenticator and SMS to get your login codes. Please Note that, If you are using SMS, it considered to less secure than an on-device app because SMS can be intercepted. Finally, zoom added a feature for recovering codes which you we see at the end this article.

The above features are the very best introduced features of zoom after the faced a high privacy and security issues because of the popularity it gain recently. In the month of June 2020, Zoom announced that, they are on the move to introduced support for END-TO-END ENCRYPTION that will be access by their users all over the globe. This feature will put to the end of keeping unauthorized persons to get to a zoom meeting which is why are writing on Zoom’s mobile and desktop apps now support two-factor authentication.

How to Set up Zoom’s mobile and desktop two-factor authentication (2FA)

The following steps will guide you on how to set up Two-factor authentication 2FA sign in. This process will give you a ONE-TIME-CODE from an app or through SMS. As earlier stated, the Zoom web users, mobile and desktop can now access this feature so follow the step thus;

Please note that as Admin, you can enable Two-factor Authentication for users by asking them to request for it and set it up. As an Admin, you can reset an already existing Two-factor Authentication if your users lost access to theirs codes. Account owner or admin privileges, Setting up and using 2FA,Phone number that can receive SMS; or Android or iOS device with a 2FA app that supports Time-based One-Time Password (TOTP) protocol. The following apps are recommended. Google Authenticator (Android, iOS) Microsoft Authenticator (Android, iOS, Windows) FreeOTP (Android, iOS) Zoom desktop client for Windows, macOS, or Linux, 5.2.2 or higher
Zoom Rooms for Conference Room for Windows or macOS, 5.2.1 or higher

  1. Enabling 2FA (admin)
  2. Resetting 2FA for a user
  3. Setting up 2FA (user)
  4. Signing in using 2FA (user)
  5. Signing in using a 2FA recovery code (user)
  6. Editing your 2FA setup (user)
  7. Prerequisites
  8. Enabling 2FA

Enabling 2FA (admin)

  • Sign in to the Zoom web portal.
  • On the navigation Menu, Choose the Advanced and click on Security.
  • You should make sure the Two-factor Authentication.
  • Choose one of the options to specify your users to allow or enable Two-factor Authentication which includes;
  • All user in your account: you should enable all if you want to allow them
  • Users with specific roles: Enable 2FA for roles with the specified roles
  • Click on OK when you’re done.

SEE ALSO:How Google scan malicious files for Advanced Protection users in 2020

Resetting 2FA for a user

As an admin, if your users delete Zoom app or misplaced their smartphones, you can help have access to their 2FA codes.

  • You have to Sign in to the Zoom web portal.
  • Choose on navigation menu, click User Management then Users.
  • Click Edit next to the user you want to reset 2FA for.
  • In the Two-factor Authentication section, click Reset.
  • ZOOM will automatically send the users codes immediately you sign-in again using the web portal.

Setting up 2FA (user)

On clarification that your admin has done or enabled two-factor authentication for its users, you also need to set your own 2FA while signing in on Zoom web portal. so follow the below steps;

  • Choose Authentication App or SMS as your authentication method.
  • select and follow one of these sections depending on what you selected:
  • Authentication app(Google Authenticator)
  • Lunch the 2FA app on your mobile device.
  • Click the option to scan a QR code. Look for a camera or QR code icon.
  • Scan the QR code on the Zoom web portal.
  • The 2FA app will generate a 6-digit, one-time code.
  • Click Next.
  • Enter the 6-digit code, then click Verify.
  • Zoom will display a list of recovery codes. If you lose your mobile device, you can use a recovery code instead of a generated 6-digit code to sign in.
  • Note: If you aren’t able to verify the code. Click Back to display the QR code again.
  • Click Download or Print to store the recovery codes. Each recovery code can only be used once.
  • Click Done.
  • For your Two-factor authentication code through SMS
  • Select a country code for your phone number.
  • Enter a phone number where you will receive 2FA codes. Do not enter any hyphens.
  • Click Send code.
  • Zoom will send a 6-digit, one-time code to your number.
  • Open the SMS sent by Zoom.
  • Copy the code in the SMS, then paste it in the Zoom web portal.
  • Click Verify.
  • Zoom will display a list of recovery codes. If you lose your mobile device, you can use a recovery code instead of a generated 6-digit code to sign in.

Signing in using 2FA (user)

  • You can Sign using the Zoom web portal, desktop client, mobile app, or Zoom Room.
    If you set up 2FA using SMS, click Send code.
  • Zoom will ask for the code generated from your 2FA app, or the code sent to you using SMS.
  • Open the 2FA app on your phone or view the SMS from Zoom.
  • Insert the 6-digit code displayed on the 2FA app or SMS.
  • Click on Verify.

Signing in using a 2FA recovery code (user)

Prior to the recent write-up, if you no longer have access to your Two-factor authentication code due to unfortunate misplacement and other discomfort, you can get it back through this means; So you can sign in using a recovery code.

Please be properly inform that you can also contact your admin to reset your 2FA setup. When you sign in to the Zoom web portal, desktop client, or mobile app, you will be prompted to set up 2FA again.

  • Sign in to the Zoom web portal, desktop client, mobile app, or Zoom Room.
  • Choose and Enter a recovery code or Enter a Recover Code instead.
  • Enter one of the recovery codes you obtained during setup. Each recovery code can only be used once.
  • Click Verify to sign in.

Editing your 2FA setup (user)

Once you are done setting up your Two-factor Authentication code, you can edit your setting or remove the device and set it up with another.

  • Recovery Codes: Click View Codes to view a list of recovery codes.
  • Sign in to the Zoom web portal.
  • In the navigation menu, click Profile.
  • In the Two-factor Authentication section, use these options to set up 2FA on a new device or remove an existing setup:
  • Via Authentication App
    • Set Up: Set up 2FA using a supported 2FA app. This option is only visible if you don’t have an existing 2FA setup that uses a 2FA app.
    • Change Device: Set up 2FA again using a supported 2FA app. This option is only visible if you have an existing 2FA setup that uses a 2FA app.
    • Remove Device: Remove the existing 2FA setup that uses a 2FA app.
  • Via SMS
    • Set Up: Set up 2FA using a phone number that can receive SMS. This option is only visible if you don’t have an existing 2FA setup using SMS.
    • Remove Phone: Remove the existing 2FA setup that uses SMS.

We hopefully believe that you found this article of Zoom’s mobile and desktop apps now support two-factor authentication useful. please if you have questions, suggestions please use the comment box below.

One Comment on “Zoom’s mobile and desktop apps now support two-factor authentication”

Leave a Reply